Independent Third Party
If someone is in immediate danger, call 911. If you believe a child is being abused or neglected, contact police or your local child welfare office.
Hockey Nova Scotia and Hockey Canada stand for a game free of maltreatment. When someone falls short of that standard, there is one place to take it: Hockey Canada’s Independent Third Party (ITP). Every complaint of maltreatment in sanctioned hockey goes to the ITP first.
What the ITP is
The ITP is a fully independent group, separate from Hockey Nova Scotia and Hockey Canada staff. It receives every complaint and handles it confidentially, neutrally and fairly.
When to go to the ITP
Any concern about how a person was treated: bullying, harassment, discrimination, abuse or other maltreatment, on or off the ice. Anyone can submit, including on someone else’s behalf.
Not sure whether it qualifies? Submit it anyway. Deciding where a concern belongs is the ITP’s job.
Concerns about everyday hockey operations (ice time, tryouts, team selection, fees) go to your local association first.
How to submit
Go to sportcomplaints.ca and complete the complaint form. Give the facts as you know them: what happened, when, who was involved, and any steps you have already taken.
Submit it once. You do not need to start the same complaint with your association or Hockey Nova Scotia as well.
For the policy behind the process, see Hockey Canada’s Maltreatment Complaint Management Policy.